Operations Manager

We are a dynamic software company seeking an experienced and proactive Operations Manager to collaborate closely with our CEO and COO. This role is pivotal to ensuring smooth administrative operations across all departments, streamlining processes, and driving company-wide initiatives.

👉 Key Responsibilities:

• Work closely with the CEO and COO to organize and optimize administrative workflows across all departments.

• Set up and enhance operational processes to ensure efficiency and scalability.

• Maintain and manage company documentation, ensuring compliance and accessibility.

• Lead the implementation of company-wide projects aimed at improving operations and onboarding processes for new managers.

• Collaborate with department heads to identify and resolve operational challenges.

• Continuously assess and improve internal processes for productivity and alignment with company goals.

• Supported the strategic planning and execution of key business initiatives.

• Provide guidance and mentorship to teams to foster a culture of operational excellence.

• Proven experience as an Operations Manager, with a track record of streamlining and optimizing processes.

• Strong project management mindset, with the ability to prioritize, plan, and execute multiple initiatives simultaneously.

• Excellent organizational and time-management skills, with acute attention to detail.

• Exceptional interpersonal and communication skills for cross-departmental collaboration.

• Ability to analyze operational data and make informed decisions.

• Familiarity with software company operations and industry-specific challenges is a plus.

• Proficiency in relevant tools such as project management software, CRM, or other organizational tools.

👉 What we offer:

   📈Professional Growth opportunities:
   — Ambitious goals and interesting projects;
   — Regular & transparent performance review and feedback process;
   — Compensation for self-development;
   — Regular performance review;
   — Possibility for both vertical or horizontal growth (in case you want to try a different path).

   🎁Benefits program
   — 18 working days of fully paid vacation;
   — Coverage of taxes and free tax reporting support by our Financial department;
   — Help with individual entrepreneurs’ questions and accounting support;
   — Financial support and additional days off for various occasions (e.g. marriage, childbirth, etc.);
   — Regular company updates from the CEO (Friday letters).

  😌Comfortable Working conditions
   — Flexible working hours;
   — Provision of required equipment;
   — Flexible working model (from a cozy office in the Kyiv center or remote);

  👥Community
   To build community among our employees we keep going with:
   — Various corporate events;
   — Open door culture (regular one-to-one meetings with HR/PM/Manager);
   — Support of team members during russian aggression (evacuation, safe accommodation in Western Ukraine, financial support for those who joined the Armed Forces, donations, etc.).