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Executive Assistant (Operations-Focused)

  • Remote
    • Kyiv, Kyiv, Ukraine
  • Human Capital

Job description

Role Overview:

We are looking for a highly autonomous Executive Assistant to work directly with the CEO and act as a force multiplier across company operations and execution, while also providing selective personal support.

This role is not about traditional assistance - it is about strengthening the company’s operational system.

You will operate at the intersection of operations, systems, and execution, helping bring structure, clarity, and accountability across teams. Your primary focus will be on building and optimizing processes, aligning departments, and ensuring execution, while supporting the CEO in maintaining focus on strategic priorities.

Personal support tasks will be part of the role but secondary to operational impact.

Key Responsibilities:

  1. Process Building & Optimization (Core Focus)

  • Design, implement, and improve internal processes across departments;

  • Ensure processes are documented, scalable, and consistently followed;

  • Drive adoption of processes across teams.

2. Systems & Tools Management

  • Own and optimize internal systems (CRM, HR tools, task tracking systems);

  • Ensure data consistency, transparency, and usability across tools;

  • Improve how teams use systems to increase efficiency and visibility.

3. Knowledge Base & Documentation

  • Build and maintain a structured internal knowledge base;

  • Ensure documentation is up-to-date, accessible, and actually used;

  • Standardize how knowledge is created, stored, and shared across the company.

4. Cross-Team Alignment & Execution

  • Ensure alignment across departments on priorities, timelines, and deliverables;

  • Track execution of key initiatives and ensure accountability;

  • Identify risks, misalignment, or delays and proactively resolve them.

5. Operational Analytics & OKR Support (Secondary)

  • Support implementation and maintenance of OKR structure;

  • Track key operational metrics and provide basic analytical insights;

  • Assist in preparing the company for SOC2 processes (as part of broader operations, not full ownership).

6. CEO Business Support

  • Structure CEO priorities into clear tasks, timelines, and expected outcomes;

  • Optimize CEO’s time and focus based on business priorities;

  • Own follow-ups and ensure execution without constant CEO involvement.

7. Personal Support (Limited Scope)

  • Handle selected personal tasks to ensure CEO’s availability for business priorities;

  • Manage scheduling, urgent personal matters, and occasional logistics;

  • Support with travel coordination when needed.

What we offer:

📈 Professional Growth opportunities:

  • Ambitious goals and interesting projects;

  • Regular & transparent performance review and feedback process;

  • Possibility for both vertical or horizontal growth (in case you want to try a different path).

😌 Comfortable Working conditions

  • Flexible working hours;

  • Provision of required equipment;

  • Remote working model.

🎁 Benefits program

  • 18 working days of fully paid vacation;

  • Free tax reporting support by our Financial department;

  • Help with individual entrepreneurs’ questions and accounting support;

  • Financial support and additional days off for various occasions (e.g. marriage, childbirth, etc.).

Job requirements

  • 2+ years of experience in an Executive Assistant, Operations Manager, or similar role

  • Experience working with cross-functional teams and internal processes

  • Strong communication and stakeholder management skills

  • Experience working with tools (CRM, task trackers, documentation systems)

  • Strong organizational and prioritization skills

  • English - Upper-Intermediate or higher

  • High attention to detail and ownership mindset

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